Get Started as an Admin

• Admin Resources for Launching Your Organization's Account
• How to Socialize Limeade Listening at Your Company
• Invite People to Limeade Listening
• Manage Attributes and Saved Groups
• Rebranding FAQ - Limeade Listening to TINYpulse by WebMD Health Services

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Get Started as an Employee

• Video - Limeade Listening Employee Onboarding
• Sign Up for Limeade Listening
• How to Respond to an Engage Survey
• Respond To Anonymous, Confidential, and Visible Surveys
• Answer Onboard Pulses as a New Hire

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Technical Documentation

• Change and Reset Your Password
• Manager View for Onboard and Coach
• How to Add our Limeade Listening Email as a Safe Sender
• Localization - Language Codes
• QR Codes for Mobile Apps and Account Login

What is Engage?

• Engage Surveys vs. Onboard Surveys
• Admin View vs. Employee View
• Enable Employee Portal Functions
• Customize Your Admin Dashboard

Manage Engage Surveys

• Manage Engage Surveys
• Send Anonymous, Confidential, and Visible Surveys
• Create a Progress Plan
• Manage Progress Plans
• Manage the Limeade Listening Happiness Question

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Key Driver Analysis

• What Is the Key Driver Analysis?
• How to Use the Key Driver Analysis
• Best Practices for a Powerful Key Driver Analysis
• Custom-Made Key Driver Analysis Surveys
• The Employee Engagement Survey

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Understand Trends

• View Responses by Custom Groups or Attributes
• View Insights by Department
• Benchmark Engage Survey Results
• Track Happiness Trends
• Create and Manage Tags

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Take Action

• Track Progress with the Wins Board
• Private Message Responders
• Add Notes to Responses and Comments to Suggestions
• @mention Admin in Notes and Comments
• Collaborate Using the Employee Portal

Share Engage Results

• Share and Export Engage Results
• Set up a Streaming Culture Feed
• Stream Anonymous Suggestions to a Real-time Feed
• Celebrate Change with the Wall of Wins
• Share Your Happiness Score with a Limeade Listening badge

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Cheers

• Set up Value Tags for Cheers
• Share Cheers
• Enable Limeade Listening gift cards for Cheers
• Get Recognition Insights
• Cheers Shareback Report

Best Practices Guides for Administrators

• Super Admin and Admin Guide
• Group Admin Guide

Best Practices

• General Best Practices for Coach Employees
• General Best Practices for Coach Managers

Goals

• Create a Goal
• Edit, Complete, or Archive a Goal
• Manage Company Goals
• Align an Individual Goal to a Company Goal

1-on-1

• Respond to a Limeade Listening 1-on-1
• View your employee's 1-on-1 Responses
• Edit 1-on-1 Questions
• How to Sync Your 1-on-1s with Your Outlook Calendar
• How to Sync Your 1-on-1s with Your Google Calendar

360 Feedback

• Get 360 Feedback
• Extend and Reopen 360 Feedback Requests
• Save Custom 360 Feedback Questions
• Share 360 Feedback

Team Management

• Team Page
• Goals Administration for Coach Admins

Technical Documentation

• 1-on-1 Outlook Calendar Integration Security

For Admins

• Send Targeted Surveys to New Hires with Onboard
• Create and Schedule Onboarding Surveys for New Hires
• Onboard Upgrade for Existing Organizations
• Create Rules for New Hires to Receive Engage Flexible and Pulse Surveys

For Employees

• Give Feedback about Your New Hire Experience
• Onboard vs. Engage

Add Exit Details

• Add Exit Details to Track Attrition

Insights

• View Retention Insights

Identity Services Provider

• Configure OneLogin SSO
• Use SAML to Log into TINYpulse
• Single Sign-On via the "Sign in with Google / Microsoft" Buttons (For Admins)

Team Collaboration

• Three Powerful Limeade Listening Integrations to Boost Participation
• Configure Slack for TINYpulse
• How to Submit Feedback Through Slack
• Configure Microsoft Teams for TINYpulse
• Give Feedback with Teams

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User Management

• Integrate with Azure Active Directory
• Integrate with BambooHR
• Integrate with Namely
• Integrate with Workday
• Set Up an SFTP Integration

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Manage Company Account

• Add a Custom Logo to Your Limeade Listening Emails
• Manage Your Subscription and Invoices
• Set Your Industry for Benchmarking
• Manage Email Notifications

Manage Personal Account

• Change or Reset Your Password
• Update the Name for Your Personal Limeade Listening Account
• Set Your Profile Picture
• Manage Email Notifications

Administrator Permissions

• Can an Admin delete a Cheers sent, Suggestion submitted or Response submitted?
• How can I tell if an employee has set their password?
• How can I turn off Suggestions?

Exports and Analytics

• How can I export the survey results?
• How do I export all Cheers? Or an Individual’s Cheers?
• How can I pull Limeade Listening data into my own visualization software?

Surveys

• How do I update or change my Response for a survey?
• How do I extend or close a current survey?
• When do survey reminder emails go out?
• Where do I update the questions that go out?
• Can I send more than one question at a time?

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Password and Security

• Do I have to set my password?
• Where do I log in to my account?
• Will my session expire after a certain time period?
• What happens if I lose my password?

Terminology Explained

• What is a Win?
• What is the difference between an ‘Admin Only' and a ‘Shared' comment/note?
• What is Retention?
• What is the Employee Portal?

Limeade Listening Communications

• How do I unsubscribe from emails?
• Where are surveys delivered?

Quarterly Business Reviews (QBR)

• Quarterly Business Review (QBR) Guide

User Management

• How do I update a user’s permission?
• How do I add a new Position Title?
• How do I upload bulk users?

Technical Documentation

• Limeade Listening API
• Supported Browsers

Limeade Listening Product Updates

• Recent Product Releases & Updates

Admin Support Tutorials

• Survey Responses for Managers (Admin Support)
• Customize your Admin Dashboard 2.0
• Setting Up the Manager Dashboard (Admin Support)
• Understanding the Recommendations for Admins feature
• Understanding the Highly Engaged and Disengaged Groups Analysis

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