Set Up an SFTP Integration

Interested in setting up an SFTP integration to simplify user management and keep your user information transfer secure? Let us help you set up the integration so that you can drop files into an SFTP server to automatically invite and deactivate users.

What We Need

In order to start the SFTP integration, please generate an SSH key pair and send the public key to our Support team at Make sure to keep a copy of the private key for yourself as well. 

We will get back to you with your SFTP connection details within 3 working days once we have your public key.

How to Set Up a SSH Key

Need instructions for how to generate an SSH key in Windows? Keep reading!

  1. Open up a Command Prompt
  2. Enter the following command: ssh-keygen -t rsa
    1. You will see the following response:
      Generating public/private rsa key pair.Enter file in which to save the key (C:\Users\[your username]/.ssh/id_rsa):
  3. All you need to do is press the Enter button on your keyboard so that it can create a file to save your SSH key for you
    1. You will see the following response:
      Created directory 'C:\Users\[your username}/.ssh'.
      Enter passphrase (empty for no passphrase):
  4. You can enter in a passphrase to keep your SSH key more secure, or you can leave this blank and just press the Enter button on your keyboard
    1. You will see the following response:
      Enter same passphrase again:

  5. Type in your created passphrase if you created a passphrase or leave it blank if you did not create a passphrase and press the Enter button on your keyboard
  6. The following response will tell you where the identification and public key have been saved as well as show you the key fingerprint and the key’s randomart image
  7. Please send us the file that was saved in C:\Users\[your username]/.ssh (not the fingerprint)

How to Create an SFTP Connection

Need help with how to create an SFTP connection on your end?

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.