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FAQ

Administrator Permissions

  • Can an Admin delete a Cheers sent, Suggestion submitted or Response submitted?
  • How can I tell if an employee has set their password?
  • How can I turn off Suggestions?

Exports and Analytics

  • How can I export the survey results?
  • How do I export all Cheers? Or an Individual’s Cheers?
  • Where can I see my happiness trend over a period of time? / Where did the Happiness Trends page go?
  • How can I pull TINYpulse data into my own visualization software?

Surveys

  • How do I update or change my Response for a survey?
  • How do I extend or close a current survey?
  • When do survey reminder emails go out?
  • Where do I update the questions that go out?
  • Can I send more than one question at a time?
View all (12)

Password and Security

  • Do I have to set my password?
  • Where do I log in to my account?
  • Will my session expire after a certain time period?
  • What happens if I lose my password?

Terminology Explained

  • What is a Win?
  • What is the difference between an ‘Admin Only' and a ‘Shared' comment/note?
  • What is Retention?
  • What is the Employee Portal?

TINYpulse Communications

  • How do I unsubscribe from emails?
  • Where are surveys delivered?

Quarterly Business Reviews (QBR)

  • Quarterly Business Review (QBR) Guide

User Management

  • How do I update a user’s permission?
  • How do I add a new Position Title?
  • How do I upload bulk users?

Technical Documentation

  • TINYpulse API
  • Supported Browsers
  • TINYpulse Ending Support for TLS 1.0 and 1.1
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