Anonymous surveys contribute to a strong foundation for honest, constructive, and insightful feedback. With the addition of Confidential surveys and Visible surveys, you can have supplemental data that allows for more robust statistical analyses and accurate response rates.
Anonymous vs Confidential
Both survey types protect employees’ data, but there are some key differences to consider.
In Anonymous surveys, there is no way to see the identity of who is providing feedback, unless a responder provides identifying information in a response (for example, revealing information about their demographics or providing their email address or name). Please note that, while administrators are not able to see the identities of users, as long as there are at least five users in a Group, administrators can view data by Saved Group or Attributes.
In Confidential surveys, responders’ email addresses can be disclosed to Super Admins, and Super Admins only, via an API integration or our export tool. Identifying information for this survey type is not visible inside of Limeade Listening.
For other administrators and managers, the Confidential survey works exactly like an Anonymous survey. These users will not be able to see any identifying information.
Want to know who needs additional training in a certain area? Curious as to who is interested in joining a company sports league? All of this and more can be asked with our Visible surveys, a public survey that allows Admins to see respondents’ identities in Limeade Listening. Employees will still not see who left what Response, even in the Shareback Report.
How do I know if a survey is Anonymous, Confidential, or Visible?
There are a couple of ways to know what type of survey you are going to respond to:
- In the email notification, there is a header at the top of the survey as well as a note above the Respond button that says what type of survey it is:
- In the Surveys page, there is an icon on each survey that will let you know what type of survey it is when you hover over the survey:
- When you are responding to a gray Flexible Survey, before you start the survey, there will be an additional page letting you know what type of survey it is so that you are aware of it going into the survey
- In Slack, Teams, and Outlook Actionable Messages, there is a label either before you take the survey or at the top of the survey that will tell you what type of survey it is:
Outlook Actionable Messages
Why would my company use a Confidential survey instead of an Anonymous survey?
Confidential surveys provide Super Admins the ability to view responders' identities so that they can understand the various nuances of their organization. By connecting Responses to identifiable data that is already in Limeade Listening, Super Admins can take a more targeted approach to improve the employee experience.
Can my Super Admins change a survey from Anonymous to Confidential or Visible after a survey has been sent out?
No, once a survey has been sent out, it will remain as either Anonymous, Confidential, or Visible. Super Admins are not able to make an Anonymous survey Confidential or vice versa once users can respond to it. Your anonymity is our top priority; your anonymous Responses will stay anonymous (unless there is threatening or harmful material posted in them).