Your anonymity is our top priority. To protect anonymity, we take the following measures at Limeade Listening:
- Engage survey responses to Anonymous surveys, both quantitative and qualitative, are always anonymous. The administrator(s) can never see who submitted which response.
- The administrator(s) cannot see who did or who did not respond to the survey question for Anonymous surveys. They are only able to see the aggregate user response, like "47 out of 62 responded to this survey".
- We do not reveal Engage survey results for Anonymous or Confidential surveys unless the organization has five or more employees. If an organization has fewer than five users, we will withhold results until five employees have been invited. We do reveal Engage survey results for Visible surveys sent to less than five users.
- If an organization uses our saved group feature, at least five employees must belong to the group in order to view filtered results for Anonymous and Confidential surveys. If there are fewer than five employees in a segment, we roll the results into the all responses group and the results can’t be filtered by that group.
- Suggestions submitted through Limeade Listening are always anonymous. If your organization enables Employee Portal, however, any public comments to an anonymous suggestion are non-anonymous. Commenters will always be notified that their comment to a suggestion will reveal their identity.
- The administrator(s) can private message a survey responder about their response or virtual suggestion and you have the option but not the obligation to respond back anonymously. In order to maintain anonymity, notifications are time-delayed and your identity is never revealed for Anonymous surveys and is never revealed in-app for Confidential surveys. For Visible surveys, your identity will be provided to your administrators in Limeade Listening if you decide to respond back.
- We provide Cheers senders the option to give Cheers for Peers either with their name associated with it or anonymously.
- Onboard surveys are non-anonymous to make sure new hires have the tools and training to set them up for success. Once added to the Onboard pulse cadence, the Onboard administrator and manager of the new hire will be able to view Onboard survey responses non-anonymously so they can work with the responder to make real-time improvements.
- Coach activity (excluding anonymous 360 Feedback requests) is non-anonymous to help responders align with and report to their manager. Responders for non-anonymous 360 Feedback requests will always be notified that their feedback will reveal their identity.
We stand behind our commitment to anonymity and we would rather retire an account than breach anonymity. At the same time, Limeade Listening is not a venue for death threats, bomb threats, terror threats, harassment, or any other criminal or abusive comments. If your survey response, Cheers for Peers, or Suggestion falls under any of these categories, we will review the comments on a case-by-case basis and may reveal the identity of the commenter and / or remove them from active participation in Limeade Listening.
If you have any questions, comments, or suggestions about how Limeade Listening protects anonymity, please contact our Support team by clicking here.