Update Your Pulse Survey Cadence

As you are deciding on your Pulse Survey frequency, make sure you understand the Pulse Survey schedule along with the cadence of reminder emails so you can communicate them to your team. 

 

Pulse Surveys open on Wednesdays at 10:00 am by timezone. There is a way to adjust the time the survey is sent, but the day is fixed to Wednesday. You can change your Pulse Survey cadence to either weekly, bi-weekly, or monthly in Users and Settings -> Account.



Employees can either log in to their Engage Employee Portal or wait for the Pulse Survey email to be delivered to their inbox around the same time. If the receiver does not respond to the Pulse Survey immediately, a reminder email will be sent just so they do not forget. See the timetable below for the exact timing and examples of each. 

 

  • Every week 

    • Pulse Survey: Wednesday at 10:00 am

    • Reminder: The following Monday at 10:00 am

    • Example: Pulse Survey arrives on Wednesday, May 3rd, reminder arrives on Monday, May 8th. The next Pulse Survey is delivered on Wednesday, May 10th. 

  • Every other week 

    • Pulse Survey: Wednesday at 10:00 am

    • Reminder: The next Wednesday at 10:00 am

    • Second reminder: The second Monday at 10:00 am

    • Example: Pulse Survey arrives on Wednesday, May 3rd, the first reminder arrives on Wednesday, May 10th, the second reminder is sent on Monday, May 15th. The next survey is delivered on Wednesday, May 17th. 

  • Every fourth week

    • Pulse Survey: Wednesday at 10:00 am

    • First reminder: Two Wednesdays later at 10:00 am

    • Second reminder: The fourth Monday at 10:00 am

    • Example: Pulse Survey arrives on Wednesday, May 3rd, the first reminder arrives on Wednesday, May 17th, the second reminder is sent on Monday, May 29th. The next survey is delivered on Wednesday, May 31st.


Interested in the reminder schedule for Flexible Surveys? Learn more about that here!



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