If you have new hires receiving TINYpulse Onboard surveys, you will be able to view onboarding feedback immediately (if you have no idea what Onboard is, start here). Since responses are not anonymous, you do not even have to wait to receive five surveys to be submitted as you do with Engage.
Feedback submitted by new hires can be viewed in the Onboard module. TINYpulse users need Admin access to Onboard or be a manager of an employee who is receiving Onboard surveys in order to access results. If you have Admin access to Onboard, you can find it in the Admin Portal by hovering over the Engage drop-down menu in the top navigation and selecting Onboard. If you have Manager access to Onboard, you will only be able to see the Responses and People tabs and can find them by hovering over the Engage drop-down menu in the top navigation and selecting Onboard.
Onboard Administrator dashboard
Admins can see feedback from all employees on a special dashboard designed to give a holistic view of onboarding programs across the organization. Here are a few quick examples of how to use different metrics on this dashboard to optimize your onboarding:
Use the Onboard Timeline to see how question scores are trending over time.
Benchmark your organization's question scores to organizations in your industry as well as all other TINYpulse organizations to see how your onboarding programs measure up.
See how well new hires are getting recognized through Cheers.
View responses by question in Responses
Both managers and administrators can view Onboard feedback by question on the Responses tab. Managers can only see feedback from their own direct reports and access automatically granted when one of their direct reports is added to TINYpulse. Unlimited access can be assigned for administrators in Settings -> People.
Log in to TINYpulse and then navigate to Onboard using the horizontal navigation at the top of your screen. On the Responses page are the responses to the individual new hire pulse questions arranged by the question itself; Week 1, Week 2, Week 4, and Week 12. Just click the question in the horizontal navigation to view responses. Be sure to click See more down at the bottom if there are more than five.
Onboard Admins can view responses for all employees. Managers of employees going through Onboard will only be able to view responses of their direct reports. If you are a manager and believe that there is an issue with your access in Onboard, please reach out directly to a TINYpulse administrator at your organization.
View responses by individual
Another option for viewing feedback is to view all responses for a particular employee. You can do this in two ways; click on a name/response directly from the home page, or go to the People section. This page lists all of the employees you have access to view, that have gone into the Onboard survey flow. Keep in mind that this isn't the entire list of TINYpulse users at your company! Only the ones who have been sent Onboard surveys that you have access to see.
Clicking on an employee will bring you to their responses page where you can view the feedback they have submitted throughout the process. Questions will be added as time goes on, so if you do not see four questions, then they are still receiving Onboard surveys.
Onboard pulse surveys are sent out to new hires after their first, second, fourth, and twelfth weeks on the job, on Wednesdays at 10:00 am in lieu of anonymous Engage surveys. Be sure to keep the Onboard box selected, enter a start date, and specify the manager when you invite a new hire to TINYpulse!
Now, once a response is submitted, the manager of the new hire will receive an email notification informing them that there is a new Onboard response to view. Remember that the manager should have been specified in Settings when the employee was invited to TINYpulse or it can be adjusted in the employee's profile in the main People list in Settings. At this time, only the manager is subscribed to these email notifications to minimize the number of emails that admins receive. Managers may click on the link in the email to view results on their Onboard dashboard.