New to Limeade Listening? First and foremost, welcome! Limeade Listening helps you capture employee feedback at all stages of the lifecycle from hire through retire. We help you ask the right employees the right questions so you can stay on top of how all employees are feeling.
Limeade Listening offers two types of surveys; surveys to keep employees engaged, and non-anonymous surveys for new hires to get targeted feedback about the onboarding experience and help set them up for long-term success.
Read on to learn more about Limeade Listening surveys and how to use both offerings to get the most out of your subscription.
(i) This article is intended for administrators of Limeade Listening.
Overview of Engage
Engage Surveys are ongoing and designed to give employees a safe place to voice their workplace opinions and Suggestions. Pulse Surveys are sent out on a cadence of your choice; either every week, every other week, or every four weeks. Flexible Surveys can be sent out at any time and with multiple questions. Questions give admins a range of insights on categories such as culture, transparency and communication, recognition, talent retention and attraction, and more.
Survey questions are flexible depending on the type of feedback you want as an administrator. There is a fully loaded question bank, or you can create your own custom questions. Just to give you an idea, a few sample questions from the bank include:
How happy are you at work?
If you could change one thing about our current processes what would it be?
Were you recognized the last time you went the extra mile at work?
How valued do you feel at work?
Overview of Onboard
Limeade Listening Onboard sends new hires four targeted surveys to collect feedback about their onboarding experience. Surveys are sent at key points to find out how employees are integrating into their role and to uncover any underlying issues in the onboarding process that can be improved for future new hires.
New employees have a unique perspective from the rest of the workforce since they see things with fresh eyes. The Engage Pulse Surveys are great for keeping existing employees engaged in their roles, but may not be relevant for new hires.
Imagine being asked a question like "Do you receive mentorship in your role?" or "How happy are you at work?" in your first week at a new company. Apart from having a negative impact on your overall results since the new hire perspective may skew data, they may not even respond at all since the question probably does not apply to them. That is why Onboard asks new hires the right questions, at the right time. New employees are able to give constructive insights right from their first week, while getting into the habit of giving feedback through Limeade Listening as they ramp up in their role.
New employees submit feedback through Onboard with their name associated with their response. Feedback is non-anonymous because we want to give leaders actionable feedback to help set new hires up for success in the most effective way possible. Managers and Admins can immediately view employee feedback and work with them directly to resolve any issues and provide support in real-time.
Limeade Listening Onboard vs. Engage
Surveys intended for new hires within the first 90 days of employment
Custom questions available
Fixed question cadence: the Wednesday after the employee's first, second, fourth, and twelfth weeks of employment
Cheers and anonymous Suggestions submitted separately from the survey in the employee portal
Surveys designed to keep tenured employees happy and engaged in their work
Custom questions and a pre-loaded question bank for administrators
Semi-flexible survey cadence (once a week, once every two weeks, or once every four weeks on Wednesdays) for Pulse Surveys and fully-flexible survey cadence for Flexible Surveys
Cheers and anonymous Suggestions submitted with the Engage survey or anytime in the employee portal, Slack, Teams, one of the many available add-ons, or the mobile app